High speed counting, loading & packing solutions
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Our After-Sales Services
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Our After-Sales Services

At Velec Systems, our commitment goes far beyond the installation of our solutions. We support our clients to ensure optimal performance and peace of mind in using every piece of equipment — anywhere in the world.

A Dedicated Support Team At Your Service

Our dedicated technical team is here to answer all your questions and resolve any issues with a proactive approach and rapid response time.

  • Maintenance contract available
  • Ticketing system for fast response

Contact our team by phone or by email at support@velecsystems.com

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Worldwide Support Available — Remotely and/or On-Site

Our experts train your teams on the machines so they can make the most of every feature our solutions offer. We also provide remote support to assist you in real time.

Spare Parts & Repairs

We ensure the availability of spare parts for your equipment, along with the option for tailored repairs based on your specific needs.

  • Spare parts stock available in Europe and North America.

Tailored Support & Guidance

Every client is unique — that’s why we tailor our after-sales service to meet your specific needs, whether it’s for one-time assistance or long-term support.

We do everything we can to keep your operations running smoothly and to maximize your return on investment with Velec Systems.

Our experts
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Velec Systems' teams are experts in the engineering and manufacturing of complete lines for the food and coin industries.

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68 Années d’expérience
70 Salariés experts
+1000 Clients satisfaits
100% Projets sur mesure